Privacy Policy

Last Updated: June 2026

Welcome to Frystal.in ("Website").

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, browse, or make a purchase through Frystal.in.

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

When you place an order, create an account, subscribe to updates, or contact us, we may collect:

• Full Name
• Shipping Address
• Billing Address
• Email Address
• Phone Number
• Order Information
• Payment Information (processed securely through authorized payment partners)

Note: We do not store your complete debit card, credit card, banking, or UPI credentials on our servers.

b. Non-Personal Information

We may automatically collect certain technical information, including:

• IP Address
• Browser Type and Version
• Device Information
• Operating System
• Website Usage Data
• Referring Websites
• Cookies and Analytics Information

2. How We Use Your Information

We use your information for legitimate business purposes, including:

• Processing and fulfilling orders
• Providing customer support
• Sending order confirmations and shipment updates
• Managing returns, refunds, and exchanges
• Improving our products, services, and website experience
• Preventing fraud and unauthorized transactions
• Complying with legal obligations
• Sending promotional offers, newsletters, and marketing communications where permitted by law or with your consent

3. How We Protect Your Information

We take reasonable technical, administrative, and physical measures to protect your information.

Our security practices include:

• Secure Socket Layer (SSL) encryption
• Secure payment gateway integrations
• Restricted access to customer information
• Regular monitoring for unauthorized access

While we strive to protect your data, no internet-based transmission or storage system can be guaranteed to be 100% secure. Users provide information at their own risk.

4. Sharing of Information

We do not sell, rent, trade, or disclose your personal information for commercial purposes.

Service Providers

We may share limited information with trusted third-party service providers, including:

• Courier and logistics partners
• Payment gateway providers
• Customer support providers
• Technology and website service providers

Legal Requirements

We may disclose information if required to:

• Comply with applicable laws
• Respond to legal requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activity

5. Cookies and Tracking Technologies

Frystal.in uses cookies and similar technologies to improve user experience.

Cookies help us:

• Remember user preferences
• Maintain shopping cart functionality
• Analyze website traffic and performance
• Improve website usability
• Deliver relevant marketing content

You may disable cookies through your browser settings; however, certain features of the Website may not function properly.

6. Third-Party Services

Our Website may use third-party services such as:

• Payment gateways
• Analytics platforms
• Advertising and remarketing tools
• Shipping and logistics providers

These third parties operate under their own privacy policies. We encourage users to review their policies before sharing personal information.

Frystal is not responsible for the privacy practices of third-party websites or services.

7. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Object to certain processing activities

To exercise any of these rights, please contact us using the details provided below.

8. Data Retention

We retain personal information only for as long as necessary to:

• Process and fulfill orders
• Maintain customer records
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce agreements

Once information is no longer required, it is securely deleted, anonymized, or archived in accordance with applicable laws.

9. Children's Privacy

Frystal.in is not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time.

Any updates will be posted on this page with a revised "Last Updated" date. Continued use of the Website after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or your personal information, please contact:

Frystal

Registered Office:

Gaur City Mall, C1-B-GH-01, Greater Noida West, Gaur City 1, Sector 4, Greater Noida, Ghaziabad, Uttar Pradesh – 201318, India

Email: support@frystal.in

Website: https://www.frystal.in