Terms & Conditions

Here’s a professional, clear, and legally appropriate Terms & Conditions draft for Frystal.in, your online artificial jewellery store:

Terms and Conditions

Last Updated: October 2025

Welcome to Frystal.in (the “Website”). This Website is owned and operated by Sakshi Dixit, located at Gaur City Mall Office Space, Greator Noida, Gautam Buddha Nagar, Uttar Pradesh, 201301

By accessing or using our Website, you agree to be bound by these Terms and Conditions. Please read them carefully before using Frystal.in. If you do not agree with these terms, please refrain from using our Website.

1. General Information

Frystal.in is an online e-commerce platform that sells artificial jewellery and fashion accessories across India.
We reserve the right to modify or update these Terms at any time without prior notice. Continued use of the Website signifies your acceptance of the revised terms.

2. Eligibility

By using this Website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

3. Products and Pricing

  • All products displayed on Frystal.in are artificial jewellery and not made of real gold, silver, or precious stones unless otherwise specified.

  • Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.

  • We reserve the right to change product prices, descriptions, and availability at any time without notice.

  • We strive to display colors and images accurately, but variations may occur due to monitor settings or lighting conditions.

4. Orders and Payments

  • Orders can be placed through our secure checkout system.

  • Payment methods accepted include UPI, Credit/Debit Cards, Net Banking, and Wallets through trusted payment gateways.

  • Once an order is placed, you will receive an order confirmation via email or SMS.

  • Frystal.in reserves the right to cancel or refuse any order for reasons including product unavailability, payment issues, or fraudulent activity.

5. Shipping and Delivery

  • We deliver across India through trusted courier partners.

  • Estimated delivery time is 5–10 business days, depending on your location.

  • Shipping charges (if any) will be displayed at checkout.

  • Frystal.in is not responsible for delays caused by courier partners, natural disasters, or unforeseen circumstances.

6. Returns, Refunds, and Exchanges

  • We accept returns or replacements only for defective or damaged items reported within 2 days of delivery.

  • Refunds (if applicable) will be processed within 7–10 business days after product inspection.

  • For hygiene and safety reasons, we do not accept returns for used or worn jewellery.

  • Please refer to our Refund Policy page for complete details.

7. Intellectual Property

All content on Frystal.in, including product images, text, graphics, logos, and designs, is the property of Frystal (owned by Sakshi Dixit) and protected by copyright laws.
Reproduction, distribution, or use of any material from the Website without prior written permission is strictly prohibited.

8. User Conduct

You agree not to:

  • Use the Website for any unlawful or fraudulent purpose.

  • Upload viruses, malware, or harmful code.

  • Violate any third-party rights, including intellectual property or privacy.

9. Limitation of Liability

Frystal.in and its owner shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website, including but not limited to product misuse or service interruptions.

10. Indemnification

You agree to indemnify and hold harmless Frystal.in and its owner from any claims, damages, or expenses arising out of your use of the Website or violation of these Terms.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India, with jurisdiction in Ghaziabad, Uttar Pradesh.

12. Contact Information

For any questions or concerns regarding these Terms, please contact: